Frequently Asked Questions About Our Cleaning.

Regular house cleaning suits routine upkeep. Deep cleaning focuses on a more detailed reset, while end of lease cleaning follows your agreed move-out checklist. Specialist carpet, window and oven services have their own scope.

Routine cleaning covers accessible dusting, kitchen surfaces, bathroom fixtures, vacuuming and mopping. The written checklist confirms the rooms and tasks included for your property. Appliance interiors and other extras are agreed separately.

Choose a service, tell us about your property and extras, then share your preferred appointment and contact details. Review the summary before submitting. A request is not a confirmed appointment; the team confirms coverage, scope, price and timing in writing.

Include your suburb and postcode, property type, bedrooms and bathrooms, the service you need and any priority tasks. Let us know about parking, stairs, pets, surface-care requirements and your preferred date.

Yes. The booking form lets you request a date and preferred time window. These are preferences for the team to review, not a live availability calendar or a reserved appointment.

Optional extras can be selected in the request form or discussed in your enquiry. Equipment, access and surface condition may affect what can be included. Check the final written scope before the visit.

Share access instructions and tell us about pets, delicate surfaces and any areas that should be left untouched. Clear loose personal items from agreed surfaces. For a vacate clean, confirm when the property will be empty.

No payment details are collected by the current website. A personalised written quote and appointment details must be agreed before work begins.

Use the service-area search to look for configured coverage, or enquire with your suburb and four-digit postcode. Availability is confirmed individually; a search alone does not reserve a cleaner.

Contact the team with your request reference, original preferred date and the change you need. Timing, availability and any applicable terms are confirmed directly. Do not assume an appointment has changed until you receive confirmation.